Help Desk

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Welcome to the My Designer Brands Help Desk.

Here you will find the answers to your questions about shopping this site, your order, payment options and more. Simply select from the categories below for complete information.

Top Questions You Ask
Are all of your products 100% authentic? More Details...
How can My Designer Brands provide such great deals? More Details...

	Gift Services
	• Buying Gift Certificates • Redeeming Gift Certificates • Gift Certificate Terms • Gift Packaging

	Shopping & Ordering
	• How to place an order • Search our store • E-mails About Your Order • Email Club • Cancellations

	Shipping
	• Shipping Guarantee • Domestic Shipping • Shipping of Special Orders • Shipping Guidelines • Order Status

	Returns & Exchanges
	• Return Policy • Return FAQ's • Return Form

	Payment
	• Payment Options • Sales Tax

	Authenticity Warranties
	• Authenticity Guarantee

	About My Designer Brands
	• Contact Us • Company Info • Email Us

	International Orders
	• International Shipping Rates • International Policies

	Safety, Security, and Privacy
	• Secure Shopping Guarantee • Privacy Policy • Credit Card Policy

	Links
	• Link to Us • Links

FAQ

»	About Ordering
»	About Returns
»	About Authenticity & Products
»	Problems with your order
»	About Site Security
»	About Shipping