My Designer Brands guarantees that all
completed* orders for in-stock merchandise will be shipped within 1 business day once we charge your credit card. Credit card orders for in-stock merchandise received before 11:00am EST will be processed the same day. Orders after 11:00am EST will be processed the next day. If an order is placed on Friday, on a weekend day or a holiday, processing will begin the next business day. If for any reason we do not ship your order within 1 business day, we will refund your shipping.
Please note that overnight delivery on credit
card orders for in-stock merchandise processed
on Fridays will be shipped on Monday.
At check out simply select the service of
preference for current rates and delivery time.
Rates vary depending on the total weight of your
item and shipping destination.
After your order has been shipped you may track
your package online. You will be emailed a link
to view the order's updated status. One to two
business days should be allotted for tracking
information to update. Tracking accessibility is
just a click away with our new easy online link!
Please note that overnight delivery on credit card orders for in-stock merchandise processed on Fridays will be shipped on Monday.